Due to the customized nature of CrossRope products and the natural wear and tear that occurs with use, all sales are final. All components are inspected for quality, but in the unlikely event that you receive a defective product, we will send you a replacement free of charge once the defective product is returned to us.
Send your return request to: firstname.lastname@example.org
Please take the time to determine your proper customized size based on the site recommendations and send us an e-mail if you are not sure or have any questions. Additionally, follow the recommended care instructions to ensure maximum life and performance of all CrossRope components.